QUOTE REQUEST - EMAIL ONLY



In business since Jan. 2002. Serving Northern & Southern California.

Price Quote are provided via email only. Accurate information needed in order to provide accurate pricing. Email us at Info@SilkCL.com. Request a call back thereafter.

Please provide the following....
- Full Name, How many people?
- Time, Day & Date of Service.
- Pick up City or Airport.
- Drop off City or Airport.
- Type of vehicle needed & How many hours?
- Type of service "Transfer(s) or As Directed/Hourly (3-hrs min).

Any changes thereafter will/may reflect from the original price quote depending on severity of changes. All final agreement and confirmation must be in writing only from both sides. Please see cancellation policy.



RESERVATION



In business since Jan. 2002. Serving Northern & Southern California.

We do not accept phone reservation. New customer(s) we ask that all first initial reservation be presented via email only, any modification thereafter can be sent text messages or email. Info@SilkCL.com.

Sample below when sending your reservation. Please minimize & be precise, 3-to-5 lines will suffice to avoid any confusion on our part.

1) Name? John/Jane Doe, Cell? 415.555.1212
2) Vehicle? Sedan or SUV or Stretch Limo, Pax? 2-People
3) P/U Info? 11:00am, Wed, Sat,12/12, 123 Main St. SF. -or- SFO, UA-123, Option A.
4) List any additional stop(s) in-between prior to final stop or skip this line.
5) D/O Info? 123 Main St. SF -or- SFO, UA
Note: Please see "Airport Pick Up Options" link and let us know.

Response time within 15/45 mins. Please re-send your itinerary if you do not hear from us "after" 45 minutes, most likely we are busy with other clients or transmission problems sending/receiving the information. We monitor your flight arrival on hourly basis.



PAYMENTS


In business since Jan. 2002. Serving Northern & Southern California.

We accept Amex, Visa, M/C or Discover. Please provided the following "Four" payment information needed to process your credit card. Will keep it on file for future service per your request. Paid invoice will be provided via email attachment.

1) Credit Card #.
2) Expiration.
3) Security Code.
4) Credit Card Billing Address (must match with your CC Company).


AIRPORT PICK UP OPTIONS



In business since Jan. 2002. Serving Northern & Southern California.


Please choose one of the three options (two levels) on how you want the driver to greet you at SFO Airport. Note: SJC & OAK has only one level for pick up location(s).

A) CARRY-ON & CURBSIDE PICK UP (SFO/OAK/SJC).
If you have a carry-on, simply call/text once "Exiting the Plane". The driver will meet client(s) second departure level curb side with the vehicle with client's last name greeting sign placed on car window. Driver will be on standby at Airport designated staging area approx 5-minutes away. Airport security, vehicle(s) are not allowed to wait therefore you must be ready for pick up. Curb side pick up is the best & fastest way to exit the Airport. Please be patience on Fridays, Sundays and Holidays.

B) BAGGAGE CLAIM & CURBSIDE PICK UP (SFO/OAK/SJC)
Once you have "Claimed Baggage" simply call/text us. The driver will meet client(s) first arrival level (2nd level less traffic) curb side with the vehicle with client's last name greeting sign placed on car window. Driver will be on standby at Airport designated staging area approx 5-minutes away. Airport security, vehicle(s) are not allowed to wait therefore you must be ready for pick up. Curb side pick up is the best & fastest way to exit the Airport. Please be patience on Fridays, Sundays and Holidays.

C) INSIDE TERMINAL BAGGAGE CAROUSEL PICK UP
(SFO/OAK/SJC)
Driver will park vehicle inside parking lot then proceed on foot inside Terminal to greet with Client(s) at Baggage Claim Carousel Area with Client's last name greeting sign and assist with luggage(s) & proceed on foot back to parking lot. Please stay in the Baggage Claim Area to avoid further delays. Text/Call if you can't the driver. Parking & Assist fee of $20 minimum will be assist automatically excluded from the original quote. Please be patience on Fridays, Sundays and Holidays.


CONTACT INFORMATION



In business since Jan. 2002. Serving Northern & Southern California.

New customers please e-mail us 24/7 all inquiries & quote request to...
Info@SilkCL.com (Request a call back thereafter).

Outgoing Voice Message - 415.305.3056
We do not provide phone quotes to avoid errors, misquotes & misunderstanding. Future Reservations & Modification available via Texting or Email 24/7 to all our existing customers.

Links - http://www.silkcl.com/

Payment Accepted...... Amex, Visa, M/C & Discover.

Business Hours
Monday thru Friday.............. 8:00am to 6:00pm
After Hours........................... Monitored Hourly
Saturday & Sunday.............. Monitored Hourly

Silk Chauffeured Limousine
Po Box 56, San Bruno, CA. 94066

CPUC TCP - 15744


CANCELLATION POLICY



In business since Jan. 2002. Serving Northern & Southern California.


Sedan Vehicle(s) - "Transfer" If you text/email us (only) 6-hours or more prior to pick up time to cancel the reservation, we will refund 100% of the total cost, betw 4/6-hours 50% refunded, 4-hours under zero refund.

Sedan Vehicle(s) - "Charter" If you text/email us (only) 8-hours or more prior to pick up time to cancel the reservation, we will refund 100% of the total cost, betw 6/8-hours 50% refunded, 6-hours under zero refund.

SUV Vehicle(s) - "Transfer"If you text/email us (only) 8-hours or more prior to pick up time to cancel the reservation, we will refund 100% of the total cost, betw 5/8 hours 50% refunded, 5-hours under zero refund.

SUV Vehicle(s) - "Charter" If you text/email us (only) 8-hours or more prior to pick up time to cancel the reservation, we will refund 100% of the total cost, betw 5/8 hours 50% refunded, 5-hours under zero refund.

Stretch Limousine Vehicle(s) - "Transfer" If you text/email us (only) 24-hours hours or more
prior to pick up time to cancel the reservation, we will refund 100% of the total cost, 8
-hours prior will refund 50% of the total cost, 5
-hours prior will refund
zero of total cost.

Stretch Limousine Vehicle(s) - "Charter" If you text/email us (only) 48-hours hours or more
prior to pick up time to cancel the reservation, we will refund 100% of the total cost, 48/24
-hours prior will refund 75% of the total cost. 24
/12
-hours prior will refund 50% of the total cost, 12
-hours under prior will refund zero of total cost.

All vehicles requires a 3-hrs minimum with no maximum to All As Directed/Charters services.


SERVICES



In business since Jan. 2002. Serving Northern & Southern California.


NORTHERN CALIFORNIA - Serving all three Bay Area Airports (SFO, OAK, SJC), Serving Greater San Francisco Bay Area, Airport & City Transfers, Hourly Charter, City & Sightseeing Tours, Proms, Business & Dinner Engagements, Weddings, Wine Tours, Monterey, Carmel, Pebble Beach, Sacramento, Reno, South Lake Tahoe, Los Angeles, Las Vegas etc. Will travel anywhere you need to go.


SOUTHERN CALIFORNIA - Serving all three Bay Area Airports (LAX, LGB, BUR, SNA), Serving Los Angeles Metropolitan, Airport & City Transfers, Hourly Charter, City & Sightseeing Tours, Proms, Business & Dinner Engagements, Weddings, Wine Tours, Temecula, San Diego, Palm Spring, Las Vegas etc. Will travel anywhere you need to go.